Drive Slot Sensor For Storage Drive Fault Was Asserted

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This section contains code descriptions for possible I/O error messages from the Tivoli Storage Manager server for the AIX, HP-UX, Solaris, Linux, and Windows(R) operating systems.

Code
Description
OP
I/O operation that failed. Some possible values displayed are:
  • READ
  • WRITE
  • FSR (forward space record)
  • FSF (forward space file)
  • WEOF (write end of file mark)
  • A string of hex digits

    See Operation Code Values for Tape Library Devices for a list of operation codes.

CC
I/O completion code. This value is returned by the device driver to the server when an error occurs. See Completion Code and Operation Code Values for a list of completion codes. Refer to the IBM TotalStorage Tape Device Drivers Installation and User's Guide for information on tape library system calls and error description for the library I/O control requests.
KEY
Byte 2 of the sense bytes from the error. The following lists some definitions:
0 = no additional sense bytes available
1 = recovered error
2 = not ready
3 = medium error
4 = hardware error
5 = illegal request
6 = unit attention (for example, a SCSI bus reset)
7 = data protect
8 = blank check
9 = vendor specific
A = copy aborted
B = aborted command
C = equal compare on SEARCH DATA command
D = volume overflow
E = miscompare
F = reserved
ASC/ASCQ
Additional sense codes (ASC) and additional sense code qualifiers (ASCQ) are bytes 12 and 13 of the sense bytes. You should refer to the sense byte number along with the value for a complete description of the common values of the ASC and ASCQ codes. The drive or library reference manual provided with the device usually contain tables explaining the values of the KEY, ASC, and ASCQ fields. Common Values for ASC and ASCQ Codes also provides additional information on the common values of ASC and ASCQ.
Sensor

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Completion Code and Operation Code Values

This section lists the completion code values for the following:

  • All device classes
  • Media changers
  • Tape and optical drives

This section lists the operation code values for tape library devices. See Operation Code Values for Tape Library Devices for a description of the operation codes.

Completion Code Values Common to All Device Classes

The following table shows the completion code values, in decimal and hexadecimal numbers, common to all device classes. It provides a description for the I/O error message and the recommended action. After performing the recommended action, retry the failing operation. If the failing operation is not successful, contact Tivoli Storage Manager support.

Table 2. Completion Code Values Common to All Device Classes
DecimalHexadecimalDescriptionRecommended Action
200X'C8'The device indicated a failure condition, but sense data was unavailable.Retry the failing operation.
201X'C9'Device driver failureContact Tivoli Storage Manager support.
202X'CA'The device EEPROM failed.The device should be tested or serviced.
203X'CB'Manual intervention requiredCorrect the problem on the device. This may be a stuck tape, dirty heads or a jammed library arm.
204X'CC'Recovered from an I/O error; for your information onlyNo action necessary
205X'CD'SCSI adapter failureCheck for loose cables, bent pins, bad cables, bad SCSI adaptors, improper termination or bad terminators.
206X'CE'General SCSI failureCheck for loose cables, bent pins, bad cables, bad SCSI adaptors, improper termination or bad terminators.
207X'CF'Device is not in a state capable of performing requestEnsure the device is on and ready. Ensure the DEFINE DRIVE and DEFINE DEVCLASS have been issued properly.
208X'D0'Command abortedContact Tivoli Storage Manager support.
209X'D1'Device microcode failure detectedCheck the microcode level of the drive. Call the drives manufacturer and request latest level.
210X'D2'The device was reset due to device power-up, SCSI bus reset, or manual tape load/eject.Retry the failing operation.
211X'D3'The SCSI bus was busy.Ensure the SCSI ids are correctly assigned to the correct device, and the device is not being accessed by another process.

Completion Code Values for Media Changers

The following table shows the completion code values, in decimal and hexadecimal numbers, for the media changers. It provides a description for the I/O error message and the recommended action. After performing the recommended action, retry the failing operation. If the failing operation is not successful, contact Tivoli Storage Manager support.

Table 3. Completion Code Values for Media Changers
DecimalHexadecimalDescriptionRecommended Action
300X'12C'Cartridge entry/exit errorCheck the entry/exit ports for a jammed volume.
301X'12D'Cartridge load failureCheck the drive for jammed volumes. On AIX, display the errpt to check for hardware errors.
302X'12E'Cartridge in failed driveCheck the drive for jammed volumes. On AIX, display the errpt to check for hardware errors.
303X'12F'Carousel not loadedEnsure the carousel is correctly in place and the door is shut.
304X'130'Changer failureOn AIX, display the errpt to check for hardware errors.
305X'131'Drive failureEnsure the heads have been cleaned. On AIX, display the errpt to check for hardware errors.
306X'132'Drive or media failureEnsure the heads have been cleaned. On AIX, display the errpt to check for hardware errors.
307X'133'Entry/exit failureContact Tivoli Storage Manager support.
308X'134'Entry/exit port not presentContact Tivoli Storage Manager support.
309X'135'Library audit errorEnsure that there are no jammed volumes. It is possible that the library audit is failing due to hardware errors. On AIX, display the errpt to check for hardware errors.
310X'136'Library fullCheck for jammed volumes. Ensure the volumes have not been rearranged. If the library is not actually full, perform an AUDIT LIBRARY.
311X'137'Media exportContact Tivoli Storage Manager support.
312X'138'Slot failureEnsure that nothing is jammed in the slot.
313X'139'Slot or media failureEnsure the volume is not jammed in the slot and that the volumes have not been rearranged. If problem persists, perform an AUDIT LIBRARY.
314X'13A'The source slot or drive was empty in an attempt to move a volume.Ensure the volumes have not been rearranged. If problem persists, perform an AUDIT LIBRARY.
315X'13B'The destination slot or drive was full in an attempt to move a volume.Ensure the volumes have not been rearranged, or that a volume is not stuck in the drive. If problem persists, perform AUDIT LIBRARY.
316X'13C'Cleaner cartridge installedContact Tivoli Storage Manager support.
317X'13D'Media not ejectedEnsure the volumes have not been rearranged, or that a volume is not stuck in the drive. If problem persists, perform AUDIT LIBRARY.
318X'13E'I/O port not configuredContact Tivoli Storage Manager support.
319X'13F'First destination emptyEnsure the volumes have not been rearranged. If problem persists, perform AUDIT LIBRARY.
320X'140'No inventory informationPerform AUDIT LIBRARY.
321X'141'Read element status mismatchContact Tivoli Storage Manager support.
322X'142'Initialize range failedContact Tivoli Storage Manager support.

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Completion Code Values for Tape and Optical Drives

The following table shows the completion code values, in decimal and hexadecimal numbers, for tape and optical drives. It provides a description for the I/O error message and the recommended action. After performing the recommended action, retry the failing operation. If the failing operation is not successful, contact Tivoli Storage Manager support.

Table 4. Completion Code Values for Tape and Optical Drives
DecimalHexadecimalDescriptionRecommended Action
400X'190'Physical end of media encounteredEnsure the heads are clean on the drive.
402X'192'Media corruptedEnsure the heads are clean and the media is not physically damaged or too old.
403X'193'Media failureEnsure the heads are clean and the media is not physically damaged or too old.
404X'194'Media incompatibilityEnsure the correct length and type of media is being used.
406X'196'Sector requested is invalid.Internal server error. Contact Tivoli Storage Manager support.
407X'197'Write protectEnsure the volume is not write protected.
408X'198'Clean the media and the drive.Clean the drive heads with a cleaning cartridge that is not too old.
409X'199'Media faultClean the heads and ensure the media is not physically damaged or too old.
410X'19A'Cleaning completeRetry the failing operation.
412X'19C'Media not present in driveEnsure the media is correctly positioned in the drive. If problem persists, perform an AUDIT LIBRARY.
414X'19E'Erase failureClean the drive heads.
415X'19F'Attempted to overwrite written WORM mediaInternal server error. Contact Tivoli Storage Manager support.
416X'1A0'An incorrect length block was read.Ensure the heads are clean. On AIX, display the errpt to check for hardware errors.
417X'1A1'Open read onlyContact Tivoli Storage Manager support.
418X'1A2'Open write onlyContact Tivoli Storage Manager support.
419X'1A2'Media scan failedClean the drive and media.
420X'1A4'Logical write protectEnsure the heads have been cleaned. Check operating system error logs for hardware errors.
422X'1A6'Cleaning requiredClean the tape drive.
423X'1A7'Optical media errorCheck operating system error logs for hardware errors. Possible bad media.
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Operation Code Values for Tape Library Devices

The following table shows the operation code values for tape library devices. The table provides the two least significant bytes of the operation code. Refer to the Tape Library System Calls chapter in the IBM TotalStorage Tape Device Drivers Installation and User's Guide for detailed information on operation codes.

Drive Slot Sensor For Storage Drive Fault Was Asserted
Table 5. Operation Code Values for Tape Library Devices
HexadecimalNameDescription
X'6D31'MTIOCLMMount a volume on a specified drive.
X'6D32'MTIOCLDMDemount a volume on a specified drive.
X'6D34'MTIOCLSVCChange the category of a specified volume.
X'6D37'MTIOCLQReturn information about the tape library and its contents.
X'6D38'MTIOCLQMIDQuery the status of the operation for a given message ID.
X'6D38'MTIOCLQMIDQuery the status of the operation for a given message ID.
X'6D39'MTIOCLSDCAssign a category to the automatic cartridge loader for a specified device.

Common Values for ASC and ASCQ Codes

This section provides descriptions for common values of the ASC and ASCQ codes, which are bytes 12 and 13 for SCSI-2 devices. For Windows , these codes also appear in the Event Log. See Windows Event Log Entries.

See server message ANR8300E or ANR8302E for the recommended action.

The following table provides descriptions for common values of the ASC and ASCQ codes. Each value has a prefix of 0x, which indicates that it is a hexadecimal constant.

Table 6. Common Values for ASC and ASCQ Codes
ASCASCQDescription
0x000x00No additional sense
0x000x01Filemark detected
0x000x02End-of-medium detected
0x000x03Setmark detected
0x000x04Beginning of medium
0x000x05End of data
0x000x06I/O process terminated
0x020x00No seek complete
0x030x00Device write fault
0x030x01No write current
0x030x02Excessive write errors
0x040x00Logical unit not ready
0x040x01Becoming ready
0x040x02Not ready, initializing command required
0x040x03Not ready, manual intervention required
0x040x04Not ready, formatting
0x050x00No response to select
0x060x00No reference position found
0x070x00Multiple devices selected
0x080x00Communication failure
0x080x01Communication timeout
0x080x02Communication parity error
0x090x00Track following error
0x0A0x00Error log overflow
0x0C0x00Write error
0x110x00Unrecovered read error
0x110x01Read retries exhausted
0x110x02Error too long to correct
0x110x03Multiple read errors
0x110x08Incomplete block read
0x110x09No gap found
0x110x0AMiscorrected error
0x140x00Recorded entity not found
0x140x01Record not found
0x140x02Filemark/setmark not found
0x140x03End-of-data not found
0x140x04Block sequence error
0x150x00Random positioning error
0x150x01Mechanical positioning error
0x150x02Read positioning error
0x170x00No error correction applied
0x170x01Recovered with retries
0x170x02Recovered with positive head offset
0x170x03Recovered with negative head offset
0x180x00ECC applied
0x1A0x00Parameter list length error
0x1B0x00Synchronous data transfer error
0x200x00Invalid operation code
0x210x00Block out of range
0x210x01Invalid element address
0x240x00Invalid field in CDB
0x250x00LUN not supported
0x2600Invalid field in parameter list
0x260x01Parameter not supported
0x260x02Parameter value invalid
0x260x03Threshold parameters not supported
0x270x00Write protected
0x280x00Not-ready to ready
0x280x01Import/export element accessed
0x290x00Power-on, reset, bus reset
0x2A0x00Parameters changed
0x2A0x01Mode parameters changed
0x2A0x02Log parameters changed
0x2B0x00Copy cannot execute
0x2C0x00Command sequence error
0x2D0x00Overwrite error on update
0x2F0x00Command cleared by initiator
0x300x00Incompatible media
0x300x01Media unknown format
0x300x02Media incompatible format
0x300x03Cleaning cartridge installed
0x310x00Media format corrupted
0x330x00Tape length error
0x370x00Rounded parameter
0x390x00Saving parameters not supported
0x3A0x00Medium not present
0x3B0x00Sequential positioning error
0x3B0x01Positioning error at BOT
0x3B0x02Positioning error at EOT
0x3B0x08Reposition error
0x3B0x0DMedium destination element full
0x3B0x0EMedium source element empty
0x3D0x00Invalid bits in message
0x3E0x00LUN not self-configured
0x3F0x00Operating conditions changed
0x3F0x01Microcode has been changed
0x3F0x02Changed operating definition
0x3F0x03Inquiry data has changed
0x430x00Message error
0x440x00Internal target failure
0x450x00Select/reselect failure
0x460x00Unsuccessful soft reset
0x470x00SCSI parity error
0x480x00Initiator detected message received
0x490x00Invalid message error
0x4A0x00Command phase error
0x4B0x00Data phase error
0x4C0x00LUN failed self-configuration
0x4E0x00Overlapped commands attempt
0x500x00Write append error
0x500x01Write append position error
0x500x02Position error (timing)
0x510x00Erase failure
0x520x00Cartridge fault
0x530x00Load/media eject failed
0x530x01Unload tape failure
0x530x02Media removal prevented
0x5A0x00Operator state changed
0x5A0x01Operator media removal
0x5A0x02Operator write protect
0x5A0x03Operator write permit
0x5B0x00Log exception
0x5B0x01Threshold condition met
0x5B0x02Log counter at maximum
0x5B0x03Log list codes exhausted

Windows Event Log Entries

The code values will appear as hexadecimal values in the Data area of the Windows Event Log. The Event Log omits the 0x prefix for the displayed information.

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In the Windows Event Log, the entries with source AdsmScsi are produced by the AdsmScsi device driver. In these entries, byte 3E is the sense key, byte 3D is the ASC, and byte 3C is the ASCQ. (This is also true of entries logged by any of the Windows tape device drivers.) If byte 44 is 'ef', the error logged is not a check condition error. Examples of such errors are command timeouts or device selection errors.

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